Unplanned Outage: Remedy Single sigon unavaiable
Last Updated:
2015-06-26 04:00:00
Event:
2015-06-26 04:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Users can not log in to remedy. Getting error message " BMCSSG1757E: Integration with BMC Atrium Single Sign-On failed. Please contact the product's support team for resolving the problem (BMCSSG1508E: Atrium SSO server is currently not available. Check the server running.). "
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT Technical Support staff notified the vendor. | CIT Technical Support staff notified the vendor. | 2015-06-26 | 04:00:00 |
| Remedy on Demand single Sign-On is now working. | Remedy on Demand single Sign-On is now working. | 2015-06-26 | 04:00:00 |