Skip to main content

Unplanned Outage: Remedy Single sigon unavaiable

Last Updated:
2015-06-26 00:00:00
Event:
2015-06-26 00:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Users can not log in to remedy. Getting error message " BMCSSG1757E: Integration with BMC Atrium Single Sign-On failed. Please contact the product's support team for resolving the problem (BMCSSG1508E: Atrium SSO server is currently not available. Check the server running.). "



Timeline of Changes

Description Current Status Date Time
CIT Technical Support staff notified the vendor. CIT Technical Support staff notified the vendor. 2015-06-26 00:00:00
Remedy on Demand single Sign-On is now working. Remedy on Demand single Sign-On is now working. 2015-06-26 00:00:00