Skip to main content

Performance: Users Unable to access Remedy

Last Updated:
2015-06-03 00:00:00
Event:
2015-06-03 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We are currently experiencing issues with the vendor authentication server.



Timeline of Changes

Description Current Status Date Time
The vendor is actively working the issue.\n\nSorry for the inconvenience this is causing.\n\nThe Remedy Service Management team. The vendor is actively working the issue.\n\nSorry for the inconvenience this is causing.\n\nThe Remedy Service Management team. 2015-06-03 00:00:00
There was an internal Single sign on system outage at the vendor site that affected Cornell and other customers. There was an internal Single sign on system outage at the vendor site that affected Cornell and other customers. 2015-06-03 00:00:00