Performance: Users Unable to access Remedy
Last Updated:
2015-06-03 04:00:00
Event:
2015-06-03 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We are currently experiencing issues with the vendor authentication server.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor is actively working the issue.\n\nSorry for the inconvenience this is causing.\n\nThe Remedy Service Management team. | The vendor is actively working the issue.\n\nSorry for the inconvenience this is causing.\n\nThe Remedy Service Management team. | 2015-06-03 | 04:00:00 |
| There was an internal Single sign on system outage at the vendor site that affected Cornell and other customers. | There was an internal Single sign on system outage at the vendor site that affected Cornell and other customers. | 2015-06-03 | 04:00:00 |