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Performance: CU Blackboard Performance Issues

Last Updated:
2015-05-15 00:00:00
Event:
2015-05-12 00:00:00
Status:
Closed
Brief Description:
Blackboard
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Over the past few nights (May 10-11) the Blackboard system experienced a severe performance slow down between 10:00 PM and Midnight. As of May 13, performances has stabilized. Please report any observed problems to acadtech@cornell.edu as soon as possible.



Timeline of Changes

Description Current Status Date Time
No further issues have been reported over the past three nights. No further issues have been reported over the past three nights. 2015-05-15 00:00:00
As of May 13, Blackboard system performances has stabilized. Technical staff continue to monitor the situation and are taking measures to prevent any potential problems during the university exam period. Please report any observed problems to acadtech@cornell.edu as soon as possible. As of May 13, Blackboard system performances has stabilized. Technical staff continue to monitor the situation and are taking measures to prevent any potential problems during the university exam period. Please report any observed problems to acadtech@cornell.edu as soon as possible. 2015-05-13 00:00:00
As of May 13, Blackboard system performances has stabilized. Technical staff continue to monitor the situation and are taking measures to prevent any potential problems during the university exam period. Please report any observed problems to acadtech@cornell.edu as soon as possible.\n\nThe Blackboard support team has been working to track the issue and resolve it as soon as possible. In the meantime we recommend avoiding use of the system during the hours of 10:00 PM and Midnight if possible.\n\nPLEASE NOTE: Backboard will be unavailable from 4:00 AM to 6:00 AM ET, May 13th for maintenance related to this issue.\n\nThank you for your patience while we work on a resolution.\n\n As of May 13, Blackboard system performances has stabilized. Technical staff continue to monitor the situation and are taking measures to prevent any potential problems during the university exam period. Please report any observed problems to acadtech@cornell.edu as soon as possible.\n\nThe Blackboard support team has been working to track the issue and resolve it as soon as possible. In the meantime we recommend avoiding use of the system during the hours of 10:00 PM and Midnight if possible.\n\nPLEASE NOTE: Backboard will be unavailable from 4:00 AM to 6:00 AM ET, May 13th for maintenance related to this issue.\n\nThank you for your patience while we work on a resolution.\n\n 2015-05-13 00:00:00