Performance: Safe to click past expired cert. message for email
Last Updated:
2015-05-12 04:00:00
Event:
2015-05-12 04:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some email clients may be showing a message that says a secure connection cannot be established with cornell.edu. This is due to an expired certificate that is not connected to the email system and may be ignored.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Background: The process of some email clients connecting to Cornell's email system starts by trying to connect at the top level of Cornell's domain, cornell.edu, before going to the actual location of the email system, outlook.cornell.edu. It is this top level, which is only used as a step to the actual system, that has an out-of-date certification. The security and certification for the actual email location, outlook.cornell.edu, is working, so the warnings in the message do not apply. | Background: The process of some email clients connecting to Cornell's email system starts by trying to connect at the top level of Cornell's domain, cornell.edu, before going to the actual location of the email system, outlook.cornell.edu. It is this top level, which is only used as a step to the actual system, that has an out-of-date certification. The security and certification for the actual email location, outlook.cornell.edu, is working, so the warnings in the message do not apply. | 2015-05-12 | 04:00:00 |
| The certificate issue that was causing an alert message to appear has been resolved, and the message should no longer come up when an email client is launched. | The certificate issue that was causing an alert message to appear has been resolved, and the message should no longer come up when an email client is launched. | 2015-05-12 | 04:00:00 |