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Performance: Intermittent delays between Cornell e-lists and Cornell Office 365

Last Updated:
2015-05-14 00:00:00
Event:
2015-05-06 00:00:00
Status:
Closed
Brief Description:
E-lists, Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Intermittent delays may affect messages sent via Cornell e-lists to Cornell Office 365 accounts (the faculty/staff email service). CIT is working with Microsoft to resolve the issue.



Timeline of Changes

Description Current Status Date Time
Steps have been taken to address the remaining instances of slow delivery, and no new instances are being detected. Engineers are continuing to monitor the system. Steps have been taken to address the remaining instances of slow delivery, and no new instances are being detected. Engineers are continuing to monitor the system. 2015-05-14 00:00:00
Significant improvement has been made with performance related to this issue, however, some instances of slow delivery are still being detected. Cornell engineers are continuing to analyze the situation to identify and fix the sources of remaining problems. \n\n Significant improvement has been made with performance related to this issue, however, some instances of slow delivery are still being detected. Cornell engineers are continuing to analyze the situation to identify and fix the sources of remaining problems. \n\n 2015-05-11 00:00:00
An issue with the Exchange 2013 servers is causing the intermittent delays. It's possible that the delays may also affect delivery of other messages, not just messages coming from Cornell e-lists. \n\nCIT is working with Microsoft to resolve the issue. An issue with the Exchange 2013 servers is causing the intermittent delays. It's possible that the delays may also affect delivery of other messages, not just messages coming from Cornell e-lists. \n\nCIT is working with Microsoft to resolve the issue. 2015-05-06 00:00:00