Performance: Delays reported for some email to Cornell recipients
Last Updated:
2015-04-17 04:00:00
Event:
2015-04-16 04:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Delays have been reported for some email to recipients at Cornell. Cornell engineers are investigating.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email delays currently appear to be in the range of five to ten minutes, rather than the up to twenty minutes reported yesterday (4/16). Cornell engineers continue to work on analyzing and resolving the issue, and Microsoft technicians are also working on the problem. | Email delays currently appear to be in the range of five to ten minutes, rather than the up to twenty minutes reported yesterday (4/16). Cornell engineers continue to work on analyzing and resolving the issue, and Microsoft technicians are also working on the problem. | 2015-04-17 | 04:00:00 |
| Additional steps to increase system resources appear to have resolved the delays. Cornell engineers are continuing to monitor the timeliness of email delivery. | Additional steps to increase system resources appear to have resolved the delays. Cornell engineers are continuing to monitor the timeliness of email delivery. | 2015-04-17 | 04:00:00 |
| The Cornell Office 365 team has identified and put into place a technical adjustment that is hoped will alleviate the issue. The service is being monitored and an update will be provided when more information is available. | The Cornell Office 365 team has identified and put into place a technical adjustment that is hoped will alleviate the issue. The service is being monitored and an update will be provided when more information is available. | 2015-04-16 | 04:00:00 |