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Performance: Issue with WebEx Training Center

Last Updated:
2015-04-16 00:00:00
Event:
2015-04-16 00:00:00
Status:
Closed
Brief Description:
Web and Video Conferencing
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
If you use the WebEx Training Center, be aware of an issue that may cause users to be added to the wrong session. An emergency fix from the vendor will be applied by April 17 at 3 am. WebEx Meeting Center and Event Center are NOT affected.



Timeline of Changes

Description Current Status Date Time
The vendor (Cisco) is deploying an emergency patch, which is scheduled to be completed by 3 AM on April 17.\n\nThe issue only affects the WebEx Training Center. if you have a Training Center session scheduled, there is a possibility that users unassociated with your session could be incorrectly added to your training session.\n\nIf you are using the WebEx Training Center before the emergency patch is in place, you can take these actions to mitigate exposure:\n\n1. Use the WebEx Meeting Center or Event Center for sensitive sessions between now and 3 AM on 4/17/2015.\n\n2. Reschedule your WebEx Training Center session to take place after 3 AM on 4/17/2015.\n\n3. Have a host watch the participant list and use the "expel" function for anyone who does not belong in the session. See http://www.it.cornell.edu/services/webconferencing/howto/webex/private.cfm#remove for directions.\n The vendor (Cisco) is deploying an emergency patch, which is scheduled to be completed by 3 AM on April 17.\n\nThe issue only affects the WebEx Training Center. if you have a Training Center session scheduled, there is a possibility that users unassociated with your session could be incorrectly added to your training session.\n\nIf you are using the WebEx Training Center before the emergency patch is in place, you can take these actions to mitigate exposure:\n\n1. Use the WebEx Meeting Center or Event Center for sensitive sessions between now and 3 AM on 4/17/2015.\n\n2. Reschedule your WebEx Training Center session to take place after 3 AM on 4/17/2015.\n\n3. Have a host watch the participant list and use the "expel" function for anyone who does not belong in the session. See http://www.it.cornell.edu/services/webconferencing/howto/webex/private.cfm#remove for directions.\n 2015-04-16 00:00:00