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Performance: Remedy Outgoing Emails 4/8/2015

Last Updated:
2015-04-14 00:00:00
Event:
2015-04-10 00:00:00
Status:
Closed
Brief Description:
IT Service Management
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
To: All Remedy users - We have discovered that the recent email issue (http://www.it.cornell.edu/services/alert.cfm?id=3696 ) may have impacted emails that were sent through Remedy. Inbound emails sent into Remedy were not affected by this issue.



Timeline of Changes

Description Current Status Date Time
This issue has been resolved. This issue has been resolved. 2015-04-14 00:00:00
We are working with the email team to determine the impact and we will provided you with an update as soon as we have more information. \n\nIf you have questions, concerns or comments please email remedy-admin@cornell.edu\n\nSincerely,\n \nThe Remedy Service Management Team\n We are working with the email team to determine the impact and we will provided you with an update as soon as we have more information. \n\nIf you have questions, concerns or comments please email remedy-admin@cornell.edu\n\nSincerely,\n \nThe Remedy Service Management Team\n 2015-04-10 00:00:00