Performance: Remedy on Demand incoming email
Last Updated:
2015-04-10 04:00:00
Event:
2015-04-10 04:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming email to Remedy on Demand stopped being processed at approximately 1AM.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The vendor BMC has been notified by CIT staff. It is expected all incoming email will be caught up by 7AM. | The vendor BMC has been notified by CIT staff. It is expected all incoming email will be caught up by 7AM. | 2015-04-10 | 04:00:00 |
| As of 06:30AM the issue with incoming email to Remedy on Demand has been resolved. | As of 06:30AM the issue with incoming email to Remedy on Demand has been resolved. | 2015-04-10 | 04:00:00 |