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Performance: Remedy on Demand incoming email

Last Updated:
2015-04-10 00:00:00
Event:
2015-04-10 00:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming email to Remedy on Demand stopped being processed at approximately 1AM.



Timeline of Changes

Description Current Status Date Time
The vendor BMC has been notified by CIT staff. It is expected all incoming email will be caught up by 7AM. The vendor BMC has been notified by CIT staff. It is expected all incoming email will be caught up by 7AM. 2015-04-10 00:00:00
As of 06:30AM the issue with incoming email to Remedy on Demand has been resolved. As of 06:30AM the issue with incoming email to Remedy on Demand has been resolved. 2015-04-10 00:00:00