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Performance: AOL block on Cornell email

Last Updated:
2015-04-03 00:00:00
Event:
2015-04-01 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There have been reports that Cornell email is being blocked by AOL. Cornell engineers are working on the issue.\n\nA concerted series of spam deliveries to AOL accounts, made possible by multiple compromised Cornell NetID accounts, has resulted in new blocks by AOL on email from Cornell. Cornell engineers are working to have the block removed, and also on evaluating options to reduce the likelihood of spam passing through compromised Cornell email accounts. An update will be provided when more information is available.\n\nThe most effective method of preventing this misuse of Cornell email is to keep NetID passwords safe. For more information about what to watch out for, see "How NetID passwords are stolen"\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=88\n\nIf someone suspects their NetID password has been compromised, they should:\n\nChange their password immediately\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=92\n\nReport the incident immediately to security@cornell.edu\n\nTo see alerts for previous similar AOL blocks, visit:\nhttp://www.it.cornell.edu/services/alert.cfm?id=3680



Timeline of Changes

Description Current Status Date Time
The block from AOL appears to have been taken down yesterday afternoon and email to the service is flowing normally. Cornell email engineers have put new measures in place that are hoped will reduce the incidence of issues like this one. The block from AOL appears to have been taken down yesterday afternoon and email to the service is flowing normally. Cornell email engineers have put new measures in place that are hoped will reduce the incidence of issues like this one. 2015-04-03 00:00:00