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Performance: Multiple Confluence issues

Last Updated:
2015-04-01 00:00:00
Event:
2015-03-31 00:00:00
Status:
Closed
Brief Description:
Confluence wiki
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Several issues were observed with Cornell Confluence. Most have been resolved.\n\nIssues included:\nSome pages displaying a system error rather than the content of the page.\nInline attachments displaying an error message.\nInability to copy a page.\nInability to create a new Confluence space.\nNewly added page content not displaying.



Timeline of Changes

Description Current Status Date Time
As of Wednesday morning (4/1), there are no known issues with the Confluence service. The remaining issue from yesterday, now also fixed, was unrelated and had to do with the HTML code applied to the content. As of Wednesday morning (4/1), there are no known issues with the Confluence service. The remaining issue from yesterday, now also fixed, was unrelated and had to do with the HTML code applied to the content. 2015-04-01 00:00:00
As part of the process of resolving issues with Confluence, the service will be unavailable for about five to ten minutes at 9pm. \n\nUsers will see a sorry page while Confluence is unavailable. Please save all work prior to this time. We apologize for any inconvenience this may cause. As part of the process of resolving issues with Confluence, the service will be unavailable for about five to ten minutes at 9pm. \n\nUsers will see a sorry page while Confluence is unavailable. Please save all work prior to this time. We apologize for any inconvenience this may cause. 2015-03-31 00:00:00
Four of the issues with Confluence have been resolved. These are:\nCopying a page\nCreating a new space\nDisplay of inline attachments\nDisplay of some pages which were giving a system error. \n\nFor the next six or seven hours, a background process will reindex all Confluence content. This process is not expected to affect the performance or functionality of the service.\n\nAn update will be provided Wednesday morning about whether the one remaining issue was resolved by the reindexing or if it requires more investigation. Four of the issues with Confluence have been resolved. These are:\nCopying a page\nCreating a new space\nDisplay of inline attachments\nDisplay of some pages which were giving a system error. \n\nFor the next six or seven hours, a background process will reindex all Confluence content. This process is not expected to affect the performance or functionality of the service.\n\nAn update will be provided Wednesday morning about whether the one remaining issue was resolved by the reindexing or if it requires more investigation. 2015-03-31 00:00:00