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Performance: AOL block on Cornell email

Last Updated:
2015-03-31 00:00:00
Event:
2015-03-27 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There have been reports that Cornell email is being blocked by AOL. Cornell engineers are working on the issue.



Timeline of Changes

Description Current Status Date Time
As blocks have been removed, spam sent from different compromised accounts has reinitiated them. Cornell engineers are monitoring the situation closely, shutting down the flow of spam from compromised accounts as soon as they are detected, and are working with outside email services to remove new blocks as quickly as possible.\n\nIn order to avoid email account compromise by spammers that can ultimately result in blocks on Cornell email by outside services, as well as many other negative outcomes, members of the Cornell community with a NetID should review:\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=88 As blocks have been removed, spam sent from different compromised accounts has reinitiated them. Cornell engineers are monitoring the situation closely, shutting down the flow of spam from compromised accounts as soon as they are detected, and are working with outside email services to remove new blocks as quickly as possible.\n\nIn order to avoid email account compromise by spammers that can ultimately result in blocks on Cornell email by outside services, as well as many other negative outcomes, members of the Cornell community with a NetID should review:\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=88 2015-03-31 00:00:00
Since 9:30am, Cornell mail to AOL has been going through and the block appears to no longer be in place. Cornell engineers are continuing to monitor email traffic. Since 9:30am, Cornell mail to AOL has been going through and the block appears to no longer be in place. Cornell engineers are continuing to monitor email traffic. 2015-03-31 00:00:00
This issue was resolved by Saturday morning, 3/28/15. Depending on how often they check their email, some individuals who tried send a message to AOL while the block was in place may still be discovering that it was not delivered. Resending the message now should work. This issue was resolved by Saturday morning, 3/28/15. Depending on how often they check their email, some individuals who tried send a message to AOL while the block was in place may still be discovering that it was not delivered. Resending the message now should work. 2015-03-30 00:00:00
Due to new compromises over the weekend and this morning, AOL has reimposed the block on Cornell email. Cornell engineers are working on the issue.\n\nNote: In order to preserve the open flow of email between the university and outside email services, and to safeguard the information of members of the Cornell community, it’s vital to prevent spammers and others from gaining access to Cornell accounts. All members of the Cornell community are urged to protect the security of their NetID and password. \nFind out more at:\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=88 Due to new compromises over the weekend and this morning, AOL has reimposed the block on Cornell email. Cornell engineers are working on the issue.\n\nNote: In order to preserve the open flow of email between the university and outside email services, and to safeguard the information of members of the Cornell community, it’s vital to prevent spammers and others from gaining access to Cornell accounts. All members of the Cornell community are urged to protect the security of their NetID and password. \nFind out more at:\nhttp://www.it.cornell.edu/security/how.cfm?cat=5&tip=88 2015-03-30 00:00:00
The source of the issue has been identified and Cornell staff are working to get the blocks removed. The source of the issue has been identified and Cornell staff are working to get the blocks removed. 2015-03-27 00:00:00