Unplanned Outage: Unable to Connect to Webex meetings
Last Updated:
2015-02-27 05:00:00
Event:
2015-02-27 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to connect to Webex meetings or had Webex meetings disconnected.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are working on the issue with the vendor Cisco on the issue. \n\nPlease contact Cisco Technical Support to report your connection issue at 1-866-229-3239.\n\nWe will provide updates as information becomes available. | We are working on the issue with the vendor Cisco on the issue. \n\nPlease contact Cisco Technical Support to report your connection issue at 1-866-229-3239.\n\nWe will provide updates as information becomes available. | 2015-02-27 | 05:00:00 |
| WebEx Meeting Center is currently not available at Cornell. Cisco, the vendor, apologizes for the inconvenience and reports that they are working to resolve the issues as quickly as possible. They report that service should be restored shortly. | WebEx Meeting Center is currently not available at Cornell. Cisco, the vendor, apologizes for the inconvenience and reports that they are working to resolve the issues as quickly as possible. They report that service should be restored shortly. | 2015-02-27 | 05:00:00 |
| The issue appears to be resolved. \n\nIf you continue to experience similar issues, please get in touch with Cisco WebEx Technical Support using the following contacts.\n\nWebEx Technical Support:\n1-866-229-3239 (US and Canada Toll-Free)\n\n+1-408-435-7088 (International Toll)\n | The issue appears to be resolved. \n\nIf you continue to experience similar issues, please get in touch with Cisco WebEx Technical Support using the following contacts.\n\nWebEx Technical Support:\n1-866-229-3239 (US and Canada Toll-Free)\n\n+1-408-435-7088 (International Toll)\n | 2015-02-27 | 05:00:00 |