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Performance: Outgoing calls to toll-free 800 numbers

Last Updated:
2015-02-19 00:00:00
Event:
2015-02-19 00:00:00
Status:
Closed
Brief Description:
Phone
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
From approximately 8:00am - 8:50am this morning, Finger Lakes Technologies Group (FLTG) experienced service issues on outgoing toll-free 800 calls for *all* of their customers, including Cornell. For the approximately 50 minutes that the outage occurred, FLTG routed calls through Paetec to minimize inconvenience.



Timeline of Changes

Description Current Status Date Time
The issue has already been resolved. We apologize for any inconvenience this may have caused. Thank you for your patience. The issue has already been resolved. We apologize for any inconvenience this may have caused. Thank you for your patience. 2015-02-19 00:00:00