Performance: Outgoing calls to toll-free 800 numbers
Last Updated:
2015-02-19 05:00:00
Event:
2015-02-19 05:00:00
Status:
Closed
Brief Description:
Phone
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
From approximately 8:00am - 8:50am this morning, Finger Lakes Technologies Group (FLTG) experienced service issues on outgoing toll-free 800 calls for *all* of their customers, including Cornell. For the approximately 50 minutes that the outage occurred, FLTG routed calls through Paetec to minimize inconvenience.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The issue has already been resolved. We apologize for any inconvenience this may have caused. Thank you for your patience. | The issue has already been resolved. We apologize for any inconvenience this may have caused. Thank you for your patience. | 2015-02-19 | 05:00:00 |