Performance: Virtual Classroom and Chat features in Blackboard
Last Updated:
2010-03-05 05:00:00
Event:
2010-02-26 05:00:00
Status:
Closed
Brief Description:
Blackboard
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Intermittent issues with the Virtual Classroom and Chat features in Blackboard have been reported.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The the problem with Chat and Virtual Classroom in Blackboard has been resolved. \n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n\nThank you for your patience.\n\nThe Blackboard Support Team\n | The the problem with Chat and Virtual Classroom in Blackboard has been resolved. \n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n\nThank you for your patience.\n\nThe Blackboard Support Team\n | 2010-03-05 | 05:00:00 |
| The the problem with Chat and Virtual Classroom in Blackboard has been resolved. \n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n\nThank you for your patience.\n\nThe Blackboard Support Team | The the problem with Chat and Virtual Classroom in Blackboard has been resolved. \n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n\nThank you for your patience.\n\nThe Blackboard Support Team | 2010-03-05 | 05:00:00 |
| We continue working on the problem with Chat and Virtual Classroom in Blackboard. Other Blackboard tools and features are not affected and continue to function normally.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu. | We continue working on the problem with Chat and Virtual Classroom in Blackboard. Other Blackboard tools and features are not affected and continue to function normally.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu. | 2010-03-04 | 05:00:00 |
| The system administrators are working to resolve this problem as soon as possible. At this time, we do not have an estimate of when the problem will be fixed. We will keep you updated on the progress.\n\nWe apologize for this inconvenience.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n | The system administrators are working to resolve this problem as soon as possible. At this time, we do not have an estimate of when the problem will be fixed. We will keep you updated on the progress.\n\nWe apologize for this inconvenience.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n | 2010-02-26 | 05:00:00 |
| Intermittent issues with the Virtual Classroom and Chat features in Blackboard are still unresolved. The system administrators are continuing to work to resolve this problem as soon as possible. At this time, we do not have an estimate of when the problem will be fixed.\n\nWe apologize for this inconvenience.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n | Intermittent issues with the Virtual Classroom and Chat features in Blackboard are still unresolved. The system administrators are continuing to work to resolve this problem as soon as possible. At this time, we do not have an estimate of when the problem will be fixed.\n\nWe apologize for this inconvenience.\n\nIf you have questions, please call ATC during business hours at 255-9760 or email us at atc_support@cornell.edu.\n | 2010-02-26 | 05:00:00 |