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Scheduled Service Change: VOD - T&C Statement Troubleshooting

Last Updated:
2015-02-13 00:00:00
Event:
2015-02-15 00:00:00
Status:
Closed
Brief Description:
User Impact:
During the maintenance window, probably for an actual duration of 10 to 15 minutes, any users attempting to upload media will encounter an application error during the upload process while the log capture is taking place. Activity other than uploading new content is not expected to be affected.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Recently, a configuration change was attempted to the Video On Demand (VOD) product to enable a mandatory T&C statement and agreement confirmation as part of the upload process.\n\nWhen enabled, however, this caused an error on production that had not ...