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Performance: Caution--*New* Outlook App for iPad, iPhone, and Android

Last Updated:
2015-02-12 00:00:00
Event:
2015-02-03 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Microsoft’s new Outlook apps for iPad, iPhone, and Android (released 1/29/15) do not conform to contracts between Cornell and Microsoft like other Outlook-branded applications do. It is recommended to not install them at this time.



Timeline of Changes

Description Current Status Date Time
Clarification: As was announced Tuesday, Microsoft recently launched a *new* app for iPhone, iPad, and Android devices. This app was launched January 29, 2015, and is not currently recommended for use at Cornell due to its storage of data in locations not covered by Cornell’s contract with Microsoft. It should not be confused with Microsoft’s earlier OWA app, which was launched in 2013 and is not affected by the storage issue.\n\nAnyone who has installed and has been using the OWA app (which would be most people who installed an app of this type from Microsoft prior to January 29, 2015) should continue to use it.\n\nFor more details about the different options available for connecting to Cornell Office 365 email and calendar on iPhones, iPads, and Android devices, please see:\nhttp://it.cornell.edu/cms/services/guides/facstaff_email/mobile/office-mobile-email.cfm Clarification: As was announced Tuesday, Microsoft recently launched a *new* app for iPhone, iPad, and Android devices. This app was launched January 29, 2015, and is not currently recommended for use at Cornell due to its storage of data in locations not covered by Cornell’s contract with Microsoft. It should not be confused with Microsoft’s earlier OWA app, which was launched in 2013 and is not affected by the storage issue.\n\nAnyone who has installed and has been using the OWA app (which would be most people who installed an app of this type from Microsoft prior to January 29, 2015) should continue to use it.\n\nFor more details about the different options available for connecting to Cornell Office 365 email and calendar on iPhones, iPads, and Android devices, please see:\nhttp://it.cornell.edu/cms/services/guides/facstaff_email/mobile/office-mobile-email.cfm 2015-02-05 00:00:00
On January 29, 2015, Microsoft released a new Outlook app for iOS, including iPad, iPhone, and other devices from Apple, and a similar app for Android devices (not to be confused with the OWA apps released in 2013 and discussed below). Although the apps carry the Outlook name, they do not follow the same process as other Outlook-branded email applications when it comes to conforming to contractual agreements between Cornell and Microsoft. These agreements were set up to ensure the university's information is secure and handled in accordance with Cornell policy, as well as laws and regulations.\n\nFor these reasons, it is recommended to not install the new Outlook app for iOS or Android at this time. Discussions are being set up with Microsoft representatives to review the major issues that currently make use of these apps at Cornell inadvisable, and whether there is any way to resolve those issues.\n\nAs an alternative, directing the web browser on your iPad, iPhone, or Android device to Outlook Web App (OWA) provides web-based access to many of Office 365's email and calendar features. Sign in to Outlook Web App at:\nhttp://outlook.cornell.edu \n\nAn OWA app is also available on the app stores for the devices and not affected by the concerns relating to the new Outlook apps.\n\nIt is possible to use the device's built-in email features to connect to the Office 365 system, as well.\nFor iPhone or iPad, please see:\nhttp://it.cornell.edu/services/guides/facstaff_email/mobile/iphone-o365.cfm \nFor Android devices, please see:\nhttp://it.cornell.edu/services/guides/facstaff_email/mobile/android.cfm On January 29, 2015, Microsoft released a new Outlook app for iOS, including iPad, iPhone, and other devices from Apple, and a similar app for Android devices (not to be confused with the OWA apps released in 2013 and discussed below). Although the apps carry the Outlook name, they do not follow the same process as other Outlook-branded email applications when it comes to conforming to contractual agreements between Cornell and Microsoft. These agreements were set up to ensure the university's information is secure and handled in accordance with Cornell policy, as well as laws and regulations.\n\nFor these reasons, it is recommended to not install the new Outlook app for iOS or Android at this time. Discussions are being set up with Microsoft representatives to review the major issues that currently make use of these apps at Cornell inadvisable, and whether there is any way to resolve those issues.\n\nAs an alternative, directing the web browser on your iPad, iPhone, or Android device to Outlook Web App (OWA) provides web-based access to many of Office 365's email and calendar features. Sign in to Outlook Web App at:\nhttp://outlook.cornell.edu \n\nAn OWA app is also available on the app stores for the devices and not affected by the concerns relating to the new Outlook apps.\n\nIt is possible to use the device's built-in email features to connect to the Office 365 system, as well.\nFor iPhone or iPad, please see:\nhttp://it.cornell.edu/services/guides/facstaff_email/mobile/iphone-o365.cfm \nFor Android devices, please see:\nhttp://it.cornell.edu/services/guides/facstaff_email/mobile/android.cfm 2015-02-03 00:00:00