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Unplanned Outage: ECM ImageNow partial outage

Last Updated:
2015-01-22 00:00:00
Event:
2015-01-21 00:00:00
Status:
Closed
Brief Description:
User Impact:
Users were unable to locate newly scanned and linked documents because they were stuck.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
This morning, one portion of the Enterprise Content Management (ECM) system, built on ImageNow, experienced problems with the batch grid that automates the processing of newly imported documents. Documents were getting stuck, and failing to proceed th...