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Performance: Some email to AOL delayed or blocked

Last Updated:
2015-01-09 00:00:00
Event:
2015-01-07 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
From the morning of Wednesday, January 7 to about 10am on Thursday, January 8, mail sent from Cornell’s system to email accounts on AOL was subject to slow delivery and some messages were refused by AOL and bounced back to the sender with a note that the email was not delivered. The issue has been resolved since this morning and anyone whose email was not delivered should try sending it again.



Timeline of Changes

Description Current Status Date Time
Delivery of email to AOL continues to be within the typical range of performance. Anyone encountering an unexpected failure of delivery of email to AOL should contact the IT Service Desk with header information ( http://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm ) and other details so the issue can be investigated. Delivery of email to AOL continues to be within the typical range of performance. Anyone encountering an unexpected failure of delivery of email to AOL should contact the IT Service Desk with header information ( http://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm ) and other details so the issue can be investigated. 2015-01-09 00:00:00