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Unplanned Outage: Lyris Elist Service

Last Updated:
2015-01-06 00:00:00
Event:
2015-01-06 00:00:00
Status:
Closed
Brief Description:
Lyris Elist
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Lyris elist service. We are currently investigating this problem and will notify you with updates on this situation.



Timeline of Changes

Description Current Status Date Time
The eList server fully caught up with the backlogged messages at 15:40 after having been restored to operation at 15:10. As this is a new version (12.0b) we have a case open with the vendor, Lyris Inc, and are monitoring the server closely. This new version handled the problem better than the old version but ultimately it failed. The eList server fully caught up with the backlogged messages at 15:40 after having been restored to operation at 15:10. As this is a new version (12.0b) we have a case open with the vendor, Lyris Inc, and are monitoring the server closely. This new version handled the problem better than the old version but ultimately it failed. 2015-01-06 00:00:00