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Scheduled Service Change: Kronos: Rollback from SP12 to SP11 in Production

Last Updated:
2014-12-05 00:00:00
Event:
2014-12-07 00:00:00
Status:
Closed
Brief Description:
User Impact:
No web access while the service pack is applied to all the servers. Users will see a sorry page if they try to logon.\n\nEmployees can still punch at clocks; punches will be held there until the end of the maintenance window.\n\nUsers will not notice any obvious changes after the service pack is installed...EXCEPT that the accruals bug will be gone\n
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Kronos - planned outage on Sunday, December 7 to remove accruals bug.\n\nAfter installing Kronos Service Pack 12 on November 16, a bug was uncovered which causes accruals to sometimes display incorrectly. The bug has been reported to the vendor and we...