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Performance: E-list problems

Last Updated:
2014-11-26 00:00:00
Event:
2014-11-26 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Lyris e-list web interface issues have been reported.



Timeline of Changes

Description Current Status Date Time
Cornell technicians are currently investigating issues with the E-list service. Cornell technicians are currently investigating issues with the E-list service. 2014-11-26 00:00:00
Lyris e-lists are functioning again since 4:07 pm. A backlog of e-list messages are expected to be delivered by 5:15 pm. Lyris e-lists are functioning again since 4:07 pm. A backlog of e-list messages are expected to be delivered by 5:15 pm. 2014-11-26 00:00:00
As of 16:30 the elist service has fully processed all (250) pending elist email and is back in normal operation. It was restored to service at 16:05. Although the problem became severe enough to be notice about 15:32 the logs show that problems started as far back as 14:08. If you encounter further problems please contact the IT service desk. As of 16:30 the elist service has fully processed all (250) pending elist email and is back in normal operation. It was restored to service at 16:05. Although the problem became severe enough to be notice about 15:32 the logs show that problems started as far back as 14:08. If you encounter further problems please contact the IT service desk. 2014-11-26 00:00:00