Performance: Outlook Web App occasional connection failures
Last Updated:
2014-11-25 05:00:00
Event:
2014-11-18 05:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Due to a Microsoft issue, individuals who use Outlook Web App (http://outlook.cornell.edu) may occasionally see "Something went wrong... try again later" errors. Microsoft has begun implementing a fix.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Microsoft has identified and is rolling out a fix to all users. Currently, the work is expected to be complete by Sunday, November 23. | Microsoft has identified and is rolling out a fix to all users. Currently, the work is expected to be complete by Sunday, November 23. | 2014-11-20 | 05:00:00 |
| Microsoft's latest update indicates that this issue should be fixed by 8pm on Thursday, November 20. | Microsoft's latest update indicates that this issue should be fixed by 8pm on Thursday, November 20. | 2014-11-19 | 05:00:00 |
| Microsoft is working on a fix. In the meantime, Microsoft recommends trying to access the mail or mailbox again. Since the issue is intermittent, this is often successful. | Microsoft is working on a fix. In the meantime, Microsoft recommends trying to access the mail or mailbox again. Since the issue is intermittent, this is often successful. | 2014-11-18 | 05:00:00 |