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Performance: Outlook Web App occasional connection failures

Last Updated:
2014-11-25 00:00:00
Event:
2014-11-18 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Due to a Microsoft issue, individuals who use Outlook Web App (http://outlook.cornell.edu) may occasionally see "Something went wrong... try again later" errors. Microsoft has begun implementing a fix.



Timeline of Changes

Description Current Status Date Time
Microsoft has identified and is rolling out a fix to all users. Currently, the work is expected to be complete by Sunday, November 23. Microsoft has identified and is rolling out a fix to all users. Currently, the work is expected to be complete by Sunday, November 23. 2014-11-20 00:00:00
Microsoft's latest update indicates that this issue should be fixed by 8pm on Thursday, November 20. Microsoft's latest update indicates that this issue should be fixed by 8pm on Thursday, November 20. 2014-11-19 00:00:00
Microsoft is working on a fix. In the meantime, Microsoft recommends trying to access the mail or mailbox again. Since the issue is intermittent, this is often successful. Microsoft is working on a fix. In the meantime, Microsoft recommends trying to access the mail or mailbox again. Since the issue is intermittent, this is often successful. 2014-11-18 00:00:00