Performance: Some alumni not receiving some messages
Last Updated:
2014-11-20 05:00:00
Event:
2014-11-17 05:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some individuals who were recently reclassified from "student" to "alumni" have had a portion of their email returned to the senders. The issue may still be affecting some people. It began at approximately midnight on Nov. 17.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT believes the problem has been corrected and is continuing to investigate and test to confirm. | CIT believes the problem has been corrected and is continuing to investigate and test to confirm. | 2014-11-18 | 05:00:00 |
| CIT has had new reports that some individuals are still not receiving mail. We are investigating.\n\nOriginal description:\nSome individuals who were recently reclassified from "student" to "alumni" had a portion of their email returned to the senders between approximately midnight on Nov. 17 and midnight on Nov. 18. | CIT has had new reports that some individuals are still not receiving mail. We are investigating.\n\nOriginal description:\nSome individuals who were recently reclassified from "student" to "alumni" had a portion of their email returned to the senders between approximately midnight on Nov. 17 and midnight on Nov. 18. | 2014-11-18 | 05:00:00 |
| CIT has applied a fix to numerous affected accounts, and believes the fix has resolved the issue. We are continuing to monitor. | CIT has applied a fix to numerous affected accounts, and believes the fix has resolved the issue. We are continuing to monitor. | 2014-11-18 | 05:00:00 |