Performance: VPN, CUWebLogin, EZ-Backup, DNS, other services affected by power issu
Last Updated:
2014-11-08 05:00:00
Event:
2014-11-08 05:00:00
Status:
Closed
Brief Description:
Email, Campus VPN, EZ-Backup TSM, CUwebauth, WiFi sevice
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A power issue affected performance for several services, including VPN, EZ-Backup, DNS, and slow authentication via CUWebLogin. CIT is rapidly restoring services.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. | There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. | 2014-11-08 | 05:00:00 |
| There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. | There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. | 2014-11-08 | 05:00:00 |
| Users are also reporting they are unable to connect to campus WiFi. | Users are also reporting they are unable to connect to campus WiFi. | 2014-11-08 | 05:00:00 |
| The campus mail system and Elist service are working. | The campus mail system and Elist service are working. | 2014-11-08 | 05:00:00 |
| DNS Service was affected for some users and has now been restored. | DNS Service was affected for some users and has now been restored. | 2014-11-08 | 05:00:00 |
| At this point, we believe all services affected by the CCC power issue have been restored. Please call 255-5500 if you're continuing to see issues. | At this point, we believe all services affected by the CCC power issue have been restored. Please call 255-5500 if you're continuing to see issues. | 2014-11-08 | 05:00:00 |