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Performance: VPN, CUWebLogin, EZ-Backup, DNS, other services affected by power issu

Last Updated:
2014-11-08 00:00:00
Event:
2014-11-08 00:00:00
Status:
Closed
Brief Description:
Email, Campus VPN, EZ-Backup TSM, CUwebauth, WiFi sevice
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A power issue affected performance for several services, including VPN, EZ-Backup, DNS, and slow authentication via CUWebLogin. CIT is rapidly restoring services.



Timeline of Changes

Description Current Status Date Time
There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. 2014-11-08 00:00:00
There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. There is a UPS power issue in CCC. \nKnown services experiencing problems are:\nThe VPN is unavailable\nEmail is being affected\nTSM backup\nslow cuwebauth will affect some web servers. \n\nCIT staff are working to correct the issue. 2014-11-08 00:00:00
Users are also reporting they are unable to connect to campus WiFi. Users are also reporting they are unable to connect to campus WiFi. 2014-11-08 00:00:00
The campus mail system and Elist service are working. The campus mail system and Elist service are working. 2014-11-08 00:00:00
DNS Service was affected for some users and has now been restored. DNS Service was affected for some users and has now been restored. 2014-11-08 00:00:00
At this point, we believe all services affected by the CCC power issue have been restored. Please call 255-5500 if you're continuing to see issues. At this point, we believe all services affected by the CCC power issue have been restored. Please call 255-5500 if you're continuing to see issues. 2014-11-08 00:00:00