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Performance: Delays for changes to Office 365 settings

Last Updated:
2014-11-24 00:00:00
Event:
2014-10-30 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Microsoft's systems interrupted processes set up to propagate changes such as mail routing to Office 365. The processes have been restarted and are expected to complete soon.



Timeline of Changes

Description Current Status Date Time
Cornell technicians have made changes to the processes so that if they are interrupted, they will not stay in a hung state indefinitely. Cornell technicians have made changes to the processes so that if they are interrupted, they will not stay in a hung state indefinitely. 2014-11-13 00:00:00
Cornell technicians are setting up monitoring to more quickly detect when interruptions of this sort occur, and are also working with Microsoft to identify the cause and possible solutions for the issue. Cornell technicians are setting up monitoring to more quickly detect when interruptions of this sort occur, and are also working with Microsoft to identify the cause and possible solutions for the issue. 2014-11-03 00:00:00
The processes are continuing to run, but are taking longer than originally anticipated. The processes are continuing to run, but are taking longer than originally anticipated. 2014-10-31 00:00:00
All routing changes have been applied 4:53 PM. All routing changes have been applied 4:53 PM. 2014-10-31 00:00:00