Unplanned Outage: Lyris e-list web interface outage and list delivery delays
Last Updated:
2014-10-28 04:00:00
Event:
2014-10-28 04:00:00
Status:
Closed
Brief Description:
Elist
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Lyris e-list service. We are currently investigating this problem and will notify you with updates on this situation.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The elist server is back up and running. The web interfaces are working. The backlogged email is being processed. \n\nAt 10:00 there are 380 messages queued for processing by the elist server (Lyris LM). They should be processed by 11:00. However this will delay email that is coming in now. We speculate the server will be entirely caught up by about noon. | The elist server is back up and running. The web interfaces are working. The backlogged email is being processed. \n\nAt 10:00 there are 380 messages queued for processing by the elist server (Lyris LM). They should be processed by 11:00. However this will delay email that is coming in now. We speculate the server will be entirely caught up by about noon. | 2014-10-28 | 04:00:00 |
| The elist service is fully caught up and back in normal operation as of 11:28 | The elist service is fully caught up and back in normal operation as of 11:28 | 2014-10-28 | 04:00:00 |