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Unplanned Outage: Lyris e-list web interface outage and list delivery delays

Last Updated:
2014-10-28 00:00:00
Event:
2014-10-28 00:00:00
Status:
Closed
Brief Description:
Elist
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Lyris e-list service. We are currently investigating this problem and will notify you with updates on this situation.



Timeline of Changes

Description Current Status Date Time
The elist server is back up and running. The web interfaces are working. The backlogged email is being processed. \n\nAt 10:00 there are 380 messages queued for processing by the elist server (Lyris LM). They should be processed by 11:00. However this will delay email that is coming in now. We speculate the server will be entirely caught up by about noon. The elist server is back up and running. The web interfaces are working. The backlogged email is being processed. \n\nAt 10:00 there are 380 messages queued for processing by the elist server (Lyris LM). They should be processed by 11:00. However this will delay email that is coming in now. We speculate the server will be entirely caught up by about noon. 2014-10-28 00:00:00
The elist service is fully caught up and back in normal operation as of 11:28 The elist service is fully caught up and back in normal operation as of 11:28 2014-10-28 00:00:00