Unplanned Outage: CommonSpot Read/Only is down
Last Updated:
2010-01-25 05:00:00
Event:
2010-01-25 05:00:00
Status:
Closed
Brief Description:
CommonSpot Hosting
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CommonSpot Hosting Services are currently unavailable including www.cit.cornell.edu.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT staff have been notified and are investigating this issue. | CIT staff have been notified and are investigating this issue. | 2010-01-25 | 05:00:00 |
| We are experiencing an unexpected outage on our Read/Only server. We are \nbringing the server back up now. The reason is unknown at the time.\n\nSorry for any inconvenience.\n | We are experiencing an unexpected outage on our Read/Only server. We are \nbringing the server back up now. The reason is unknown at the time.\n\nSorry for any inconvenience.\n | 2010-01-25 | 05:00:00 |
| The uPortal.cornell.edu site is unavailable and not responding. CIT staff have been notified and are investigating. | The uPortal.cornell.edu site is unavailable and not responding. CIT staff have been notified and are investigating. | 2010-01-25 | 05:00:00 |
| The CommonSpot Hosting Services are now back and available including uPortal.cornell.edu and www.cit.cornell.edu. | The CommonSpot Hosting Services are now back and available including uPortal.cornell.edu and www.cit.cornell.edu. | 2010-01-25 | 05:00:00 |
| 1/25/2010 @ 14:45: We are still experiencing slow server performance and unexpected outages \non both Authoring and Read/only. We are still working on getting the \nsites back up and investigating the cause.\n | 1/25/2010 @ 14:45: We are still experiencing slow server performance and unexpected outages \non both Authoring and Read/only. We are still working on getting the \nsites back up and investigating the cause.\n | 2010-01-25 | 05:00:00 |
| 1/25/2010 15:42: Both Authoring and Read/Only are back up and seem to have stabilized. We'll continue to closely monitor the servers. At this time it is unknown the actual cause, but we are following up on some suspect errors in the logs. | 1/25/2010 15:42: Both Authoring and Read/Only are back up and seem to have stabilized. We'll continue to closely monitor the servers. At this time it is unknown the actual cause, but we are following up on some suspect errors in the logs. | 2010-01-25 | 05:00:00 |