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Performance: Wi-Fi connection issues

Last Updated:
2014-10-15 00:00:00
Event:
2014-10-15 00:00:00
Status:
Closed
Brief Description:
Wifi Data Network
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT believes that wi-fi access has been restored campus-wide. If you're still having trouble connecting, try turning off wi-fi on your device, then turning it back on. If that doesn't work, contact the IT Service Desk at 255-5500.



Timeline of Changes

Description Current Status Date Time
CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas. CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas. 2014-10-15 00:00:00
CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas have been rebooted. \n CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas have been rebooted. \n 2014-10-15 00:00:00
The controllers that serve the Goldwin Smith area (including Day Hall) and the Uris Hall area (including Statler and CU Police) are being rebooted. The controllers that serve the Goldwin Smith area (including Day Hall) and the Uris Hall area (including Statler and CU Police) are being rebooted. 2014-10-15 00:00:00
The controller that serves the McFaddin area (the residence halls) is being rebooted. The controller that serves the McFaddin area (the residence halls) is being rebooted. 2014-10-15 00:00:00
All affected controllers have been rebooted and CIT believes that wi-fi access has been restored campus-wide. If you're having trouble connecting to wi-fi, please contact the IT Service Desk at 255-5500.\n\nPREVIOUS DESCRIPTION: \nSome users in some locations on campus are unable to connect to wi-fi via eduroam and RedRover. CIT is working to fix the issue. If you're affected, you may need to turn off wi-fi on your device, then turn it back on, in order to reconnect. All affected controllers have been rebooted and CIT believes that wi-fi access has been restored campus-wide. If you're having trouble connecting to wi-fi, please contact the IT Service Desk at 255-5500.\n\nPREVIOUS DESCRIPTION: \nSome users in some locations on campus are unable to connect to wi-fi via eduroam and RedRover. CIT is working to fix the issue. If you're affected, you may need to turn off wi-fi on your device, then turn it back on, in order to reconnect. 2014-10-15 00:00:00
The wi-fi issue has been resolved. The wi-fi issue has been resolved. 2014-10-15 00:00:00