Performance: Wi-Fi connection issues
Last Updated:
2014-10-15 04:00:00
Event:
2014-10-15 04:00:00
Status:
Closed
Brief Description:
Wifi Data Network
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT believes that wi-fi access has been restored campus-wide. If you're still having trouble connecting, try turning off wi-fi on your device, then turning it back on. If that doesn't work, contact the IT Service Desk at 255-5500.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas. | CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas. | 2014-10-15 | 04:00:00 |
| CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas have been rebooted. \n | CIT is continuing to check the campus wi-fi routers and rebooting the affected ones to fix the issue. \n\nThe controllers that serve the Vet School, CALS, and Humphries areas have been rebooted. \n | 2014-10-15 | 04:00:00 |
| The controllers that serve the Goldwin Smith area (including Day Hall) and the Uris Hall area (including Statler and CU Police) are being rebooted. | The controllers that serve the Goldwin Smith area (including Day Hall) and the Uris Hall area (including Statler and CU Police) are being rebooted. | 2014-10-15 | 04:00:00 |
| The controller that serves the McFaddin area (the residence halls) is being rebooted. | The controller that serves the McFaddin area (the residence halls) is being rebooted. | 2014-10-15 | 04:00:00 |
| All affected controllers have been rebooted and CIT believes that wi-fi access has been restored campus-wide. If you're having trouble connecting to wi-fi, please contact the IT Service Desk at 255-5500.\n\nPREVIOUS DESCRIPTION: \nSome users in some locations on campus are unable to connect to wi-fi via eduroam and RedRover. CIT is working to fix the issue. If you're affected, you may need to turn off wi-fi on your device, then turn it back on, in order to reconnect. | All affected controllers have been rebooted and CIT believes that wi-fi access has been restored campus-wide. If you're having trouble connecting to wi-fi, please contact the IT Service Desk at 255-5500.\n\nPREVIOUS DESCRIPTION: \nSome users in some locations on campus are unable to connect to wi-fi via eduroam and RedRover. CIT is working to fix the issue. If you're affected, you may need to turn off wi-fi on your device, then turn it back on, in order to reconnect. | 2014-10-15 | 04:00:00 |
| The wi-fi issue has been resolved. | The wi-fi issue has been resolved. | 2014-10-15 | 04:00:00 |