Performance: Some users unable to log into SharePoint Online
Last Updated:
2014-10-15 04:00:00
Event:
2014-10-10 04:00:00
Status:
Closed
Brief Description:
SharePoint Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The IT Service Desk has received reports of some users being unable to access the SharePoint Online service. Microsoft engineers are in the process of fixing the issue.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Microsoft has indicated that the issue has been resolved. | Microsoft has indicated that the issue has been resolved. | 2014-10-15 | 04:00:00 |
| Microsoft is continuing to work on the issue and implement a fix, and is trying to complete the service recovery by 3pm today (October 14). Some people affected by the issue may see the problem resolve earlier, as the fix is rolled out. | Microsoft is continuing to work on the issue and implement a fix, and is trying to complete the service recovery by 3pm today (October 14). Some people affected by the issue may see the problem resolve earlier, as the fix is rolled out. | 2014-10-14 | 04:00:00 |
| Microsoft reports that the fix has taken longer to deploy than initially expected, but is about 75 percent complete. Affected individuals may experience incremental improvements during the duration of the recovery time, and the work is expected to be complete by tomorrow afternoon (October 15). | Microsoft reports that the fix has taken longer to deploy than initially expected, but is about 75 percent complete. Affected individuals may experience incremental improvements during the duration of the recovery time, and the work is expected to be complete by tomorrow afternoon (October 15). | 2014-10-14 | 04:00:00 |