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Performance: E-list messages delayed 7:48-9:35 am

Last Updated:
2014-10-06 00:00:00
Event:
2014-10-06 00:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The main e-list server was out of service between 7:48 and 8:35. During this time, the e-list administrative interface was unavailable, and all e-list messages were held in a delivery queue. All mail was processed and delivered by 9:35 am.



Timeline of Changes

Description Current Status Date Time
As of 09:35 the e-list service was back in normal operation. CIT continues working with Lyris (the vendor) to resolve these recurring problems. As of 09:35 the e-list service was back in normal operation. CIT continues working with Lyris (the vendor) to resolve these recurring problems. 2014-10-06 00:00:00