Scheduled Service Change: Bomgar Server Security Patch
For approximately 10 minutes, Bomgar Representatives will be unable to connect to initiate new support sessions.
There is no workaround for this issue
Bomgar Corporation has notified CIT today of a significant bug in the latest code running on the Bomgar Appliances. A patch will be applied this evening, September 25, 2014 at 11:00 PM.