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Performance: Delays for outbound email

Last Updated:
2014-09-08 00:00:00
Event:
2014-09-08 00:00:00
Status:
Closed
Brief Description:
email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Delays have been observed in outbound email queues. This issue may be related to the serverfarm performance issues reported in http://www.it.cornell.edu/services/alert.cfm?id=3373 .



Timeline of Changes

Description Current Status Date Time
Since the issue does not appear to be affecting all Cornell outgoing email servers, a large portion of messages have been rerouted through unaffected servers. This should help to reduce delivery delays. Since the issue does not appear to be affecting all Cornell outgoing email servers, a large portion of messages have been rerouted through unaffected servers. This should help to reduce delivery delays. 2014-09-08 00:00:00
Performance continues to improve for email delivery and most delayed email has been delivered. Performance continues to improve for email delivery and most delayed email has been delivered. 2014-09-08 00:00:00
Delayed email has been delivered and the service is performing within normal parameters. Delayed email has been delivered and the service is performing within normal parameters. 2014-09-08 00:00:00