Performance: Possible login issues with Lync from mobile devices
Last Updated:
2014-09-03 00:00:00
Event:
2014-09-03 00:00:00
Status:
Closed
Brief Description:
Lync
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Microsoft has reported a limited issue which may prevent some users from being able to use Lync from mobile devices. Affected customers are able to sign in to the Lync client from a mobile device, however they then receive an error message: "Unable to acquire Personal Certificate." Microsoft engineers are currently examining logs to identify the root cause. In the meantime, as a workaround, affected customers can use the Lync client from a laptop or desktop.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Microsoft is now reporting the Lync service has been restored. | Microsoft is now reporting the Lync service has been restored. | 2014-09-03 | 00:00:00 |