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Performance: Lyris list administrator password issue

Last Updated:
2014-09-30 00:00:00
Event:
2014-08-11 00:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some individuals who manage Cornell e-lists may need to reset their Lyris administrative password to log in to the Lyris LM e-list server.



Timeline of Changes

Description Current Status Date Time
Some list administrators may infrequently use Lyris, so this issue has been documented on the known issues page for Lyris: http://www.it.cornell.edu/services/elist/howto/troubleshooting.cfm Some list administrators may infrequently use Lyris, so this issue has been documented on the known issues page for Lyris: http://www.it.cornell.edu/services/elist/howto/troubleshooting.cfm 2014-09-30 00:00:00
This password issue began after the Lyris LM server was upgraded on August 10. It affects a portion of the Lyris e-list administrators. \n\nIf this issue is affecting you, please reset your Lyris password. See http://www.it.cornell.edu/services/elist/howto/admin/reset-password.cfm\n\nNEW PASSWORD REQUIREMENTS: \nYour Lyris password must be at least 8 characters long, and must include all four of these character types: a lowercase letter, an uppercase letter, a number, and a special character. Don't use your NetID password.\n\nIf you still can't log in to Lyris LM after resetting your password, please contact the IT Service Desk at 607 255-5500. This password issue began after the Lyris LM server was upgraded on August 10. It affects a portion of the Lyris e-list administrators. \n\nIf this issue is affecting you, please reset your Lyris password. See http://www.it.cornell.edu/services/elist/howto/admin/reset-password.cfm\n\nNEW PASSWORD REQUIREMENTS: \nYour Lyris password must be at least 8 characters long, and must include all four of these character types: a lowercase letter, an uppercase letter, a number, and a special character. Don't use your NetID password.\n\nIf you still can't log in to Lyris LM after resetting your password, please contact the IT Service Desk at 607 255-5500. 2014-08-11 00:00:00