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Performance: CUVPN service problem

Last Updated:
2014-07-28 00:00:00
Event:
2014-07-25 00:00:00
Status:
Closed
Brief Description:
CUVPN service problem
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
One of the VPN concentrators crashed this morning at 2014-07-25 09:32:15. The device recovered normally and users re-attached. Attached users may have noticed and interruption in CUVPN connectivity and may have had to re-connect.



Timeline of Changes

Description Current Status Date Time
An upgrade of the CUVPN client, AnyConnect, will be configured in the CUVPN servers on Tuesday, July 29, 2014 05:00 AM - 07:00 AM. \n\nAnyConnect clients will be automatically upgraded on machines when they connect to the service.\n An upgrade of the CUVPN client, AnyConnect, will be configured in the CUVPN servers on Tuesday, July 29, 2014 05:00 AM - 07:00 AM. \n\nAnyConnect clients will be automatically upgraded on machines when they connect to the service.\n 2014-07-28 00:00:00
We're investigating the issue with the vendor. We're investigating the issue with the vendor. 2014-07-25 00:00:00
Cisco's still looking at debug output and hasn't gotten back - except to say they're looking.\n\n Cisco's still looking at debug output and hasn't gotten back - except to say they're looking.\n\n 2014-07-25 00:00:00
While the vendor studies problem with version 9.1(5)10, on Saturday, July 26 at 5 AM, we will be backing out to prior code version. \n While the vendor studies problem with version 9.1(5)10, on Saturday, July 26 at 5 AM, we will be backing out to prior code version. \n 2014-07-25 00:00:00