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Unplanned Outage: Very brief campus network outage

Last Updated:
2014-07-25 00:00:00
Event:
2014-07-24 00:00:00
Status:
Closed
Brief Description:
Network service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
An issue with a network backbone switch caused a campus network outage of a few minutes. Service has been restored.



Timeline of Changes

Description Current Status Date Time
On July 24, network traffic on campus and between campus and the Internet was disrupted from 2:17 to 2:27 pm. \n\nThe cause was a faulty switch that caused a network loop in the core network routers. There was a campus network outage between approximately 2:24 and 2:26 pm when the switch was turned off. By 2:27 pm, the service was back to normal. The faulty switch was replaced at 5am today (July 25). On July 24, network traffic on campus and between campus and the Internet was disrupted from 2:17 to 2:27 pm. \n\nThe cause was a faulty switch that caused a network loop in the core network routers. There was a campus network outage between approximately 2:24 and 2:26 pm when the switch was turned off. By 2:27 pm, the service was back to normal. The faulty switch was replaced at 5am today (July 25). 2014-07-25 00:00:00
Service has been restored. Service has been restored. 2014-07-24 00:00:00
Service was restored as of approximately 2:32 pm. Service was restored as of approximately 2:32 pm. 2014-07-24 00:00:00
Service was restored as of approximately 2:32 pm. Service was restored as of approximately 2:32 pm. 2014-07-24 00:00:00