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Scheduled Service Change: Updating Bomgar Annual Licensing and Software Rev

Last Updated:
2014-06-26 00:00:00
Event:
2014-06-28 00:00:00
Status:
Closed
Brief Description:
User Impact:
Bomgar representatives will be unable to initiate an remote support session during the down time.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
On Saturday June 28th @ 7:00 AM CIT Desktop Engineering will be updating the software on the Bomgar appliance from version 14.1.2 to version 14.2.1. This year's licensing will be applied as part of the update as well. We expect the update to take appro...