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Performance: Some delays with Office 365 and Cmail messages

Last Updated:
2014-06-24 00:00:00
Event:
2014-06-24 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cornell's performance monitors for Office 365 and Cmail have detected delays in delivering messages to Office 365 and Cmail.



Timeline of Changes

Description Current Status Date Time
CIT is monitoring the performance. Microsoft has not yet reported an issue. CIT is monitoring the performance. Microsoft has not yet reported an issue. 2014-06-24 00:00:00
Microsoft has confirmed that performance is degraded and is working to mitigate the issue. Microsoft has confirmed that performance is degraded and is working to mitigate the issue. 2014-06-24 00:00:00
4:15 PM Microsoft engineers reported rerouting traffic away from the degraded capacity. At this time, mail flow has improved however customers may still have some email arrive delayed until all of the queued email clears. 4:15 PM Microsoft engineers reported rerouting traffic away from the degraded capacity. At this time, mail flow has improved however customers may still have some email arrive delayed until all of the queued email clears. 2014-06-24 00:00:00