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Unplanned Outage: Cynergy

Last Updated:
2010-01-06 00:00:00
Event:
2010-01-06 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Cynergy production is currently encountering a problem which is interrupting service, including the Inbox and Cynergy-based\napplications. \n



Timeline of Changes

Description Current Status Date Time
The Cynergy Team is currently investigating the problem and will post\nan update when the problem is remedied, or they have more information.\nThanks for your patience and understanding.\n The Cynergy Team is currently investigating the problem and will post\nan update when the problem is remedied, or they have more information.\nThanks for your patience and understanding.\n 2010-01-06 00:00:00
The Cynergy service is available again. For the duration of the outage, which was from at least 1pm to 2pm 1/6/2010, the Cynergy server experienced database connection problems which we believe to be resolved. The Cynergy service is available again. For the duration of the outage, which was from at least 1pm to 2pm 1/6/2010, the Cynergy server experienced database connection problems which we believe to be resolved. 2010-01-06 00:00:00