Performance: Outlook Web App reprompting for NetID and password
Last Updated:
2014-06-24 00:00:00
Event:
2014-06-12 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some individuals were prompted to enter their NetID and password multiple times when signing in to Outlook Web App (http://outlook.cornell.edu). Microsoft has applied a fix; contact the IT Service Desk (607 255-5500) if this is still happening to you.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue is considered resolved. | This issue is considered resolved. | 2014-06-24 | 00:00:00 |
| Microsoft applied a fix that should have resolved this issue. Please contact the IT Service Desk (607 255-5500) if you are still being prompted to log in multiple times. \n\nIn most cases, exiting and re-launching your web browser will fix this issue. | Microsoft applied a fix that should have resolved this issue. Please contact the IT Service Desk (607 255-5500) if you are still being prompted to log in multiple times. \n\nIn most cases, exiting and re-launching your web browser will fix this issue. | 2014-06-23 | 00:00:00 |
| CIT is continuing to work with Microsoft on this issue. If you are seeing this behavior, please report it to the IT Service Desk (607 255-5500). | CIT is continuing to work with Microsoft on this issue. If you are seeing this behavior, please report it to the IT Service Desk (607 255-5500). | 2014-06-17 | 00:00:00 |
| CIT has opened a case with Microsoft Support regarding this issue. | CIT has opened a case with Microsoft Support regarding this issue. | 2014-06-12 | 00:00:00 |