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Performance: Outlook Web App reprompting for NetID and password

Last Updated:
2014-06-24 00:00:00
Event:
2014-06-12 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some individuals were prompted to enter their NetID and password multiple times when signing in to Outlook Web App (http://outlook.cornell.edu). Microsoft has applied a fix; contact the IT Service Desk (607 255-5500) if this is still happening to you.



Timeline of Changes

Description Current Status Date Time
This issue is considered resolved. This issue is considered resolved. 2014-06-24 00:00:00
Microsoft applied a fix that should have resolved this issue. Please contact the IT Service Desk (607 255-5500) if you are still being prompted to log in multiple times. \n\nIn most cases, exiting and re-launching your web browser will fix this issue. Microsoft applied a fix that should have resolved this issue. Please contact the IT Service Desk (607 255-5500) if you are still being prompted to log in multiple times. \n\nIn most cases, exiting and re-launching your web browser will fix this issue. 2014-06-23 00:00:00
CIT is continuing to work with Microsoft on this issue. If you are seeing this behavior, please report it to the IT Service Desk (607 255-5500). CIT is continuing to work with Microsoft on this issue. If you are seeing this behavior, please report it to the IT Service Desk (607 255-5500). 2014-06-17 00:00:00
CIT has opened a case with Microsoft Support regarding this issue. CIT has opened a case with Microsoft Support regarding this issue. 2014-06-12 00:00:00