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Performance: E-list messages delayed 3:17-4:23pm

Last Updated:
2014-06-06 00:00:00
Event:
2014-06-06 00:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Messages to e-lists were delayed from 3:17 to 4:23 pm. The main Lyris LM e-list server was restarted and the backlog cleared within about five minutes.



Timeline of Changes

Description Current Status Date Time
All e-list messages are now being delivered as usual. The problem was traced to a known issue with the Lyris LM software, which we are pursuing with the vendor. All e-list messages are now being delivered as usual. The problem was traced to a known issue with the Lyris LM software, which we are pursuing with the vendor. 2014-06-06 00:00:00