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Performance: Website for cio.cornell.edu

Last Updated:
2014-05-15 00:00:00
Event:
2014-05-15 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Changes made by Acquia to its Drupal hosting environment this morning has caused the cio.cornell.edu website to be intermittently unavailable.



Timeline of Changes

Description Current Status Date Time
The issue has reoccurred and Acquia technicians are working to resolve it. The issue has reoccurred and Acquia technicians are working to resolve it. 2014-05-15 00:00:00
Clarification: It is believed that the only outward-facing website affected by this issue is cio.cornell.edu. Clarification: It is believed that the only outward-facing website affected by this issue is cio.cornell.edu. 2014-05-15 00:00:00
The issue is now believed to be permanently resolved. A symlink within the website was causing a loop when the site was viewed. The link has been removed and the background for it is being investigated. \n\nAnyone still having trouble accessing cio.cornell.edu should clear their browser cache. The issue is now believed to be permanently resolved. A symlink within the website was causing a loop when the site was viewed. The link has been removed and the background for it is being investigated. \n\nAnyone still having trouble accessing cio.cornell.edu should clear their browser cache. 2014-05-15 00:00:00