Performance: Website for cio.cornell.edu
Last Updated:
2014-05-15 04:00:00
Event:
2014-05-15 04:00:00
Status:
Closed
Brief Description:
cio.cornell.edu website
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Changes made by Acquia to its Drupal hosting environment this morning has caused the cio.cornell.edu website to be intermittently unavailable.
CIT TDX ID:
Timeline of Changes
Description | Current Status | Date | Time |
---|---|---|---|
The issue has reoccurred and Acquia technicians are working to resolve it. | The issue has reoccurred and Acquia technicians are working to resolve it. | 2014-05-15 | 04:00:00 |
Clarification: It is believed that the only outward-facing website affected by this issue is cio.cornell.edu. | Clarification: It is believed that the only outward-facing website affected by this issue is cio.cornell.edu. | 2014-05-15 | 04:00:00 |
The issue is now believed to be permanently resolved. A symlink within the website was causing a loop when the site was viewed. The link has been removed and the background for it is being investigated. \n\nAnyone still having trouble accessing cio.cornell.edu should clear their browser cache. | The issue is now believed to be permanently resolved. A symlink within the website was causing a loop when the site was viewed. The link has been removed and the background for it is being investigated. \n\nAnyone still having trouble accessing cio.cornell.edu should clear their browser cache. | 2014-05-15 | 04:00:00 |