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Unplanned Outage: CU Turnitin Processing Delay

Last Updated:
2014-04-30 00:00:00
Event:
2014-04-28 00:00:00
Status:
Closed
Brief Description:
CU Turnitin Processing Delay
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Turnitin has reported that they are experiencing a delay in processing submitted papers since 3:30 AM ET on April 28th.



Timeline of Changes

Description Current Status Date Time
Turnitin has resolved the problem with report generation delay. The service has resumed normal operation. Turnitin has resolved the problem with report generation delay. The service has resumed normal operation. 2014-04-30 00:00:00
Submission speeds have returned to normal for Turnitin. However the report generation delay continues as the vendor works through the backlog of submissions. Submission speeds have returned to normal for Turnitin. However the report generation delay continues as the vendor works through the backlog of submissions. 2014-04-29 00:00:00
Their engineers are working to resolve the problem and clear the backlog. Their engineers are working to resolve the problem and clear the backlog. 2014-04-28 00:00:00