Unplanned Outage: CU Turnitin Processing Delay
Last Updated:
2014-04-30 04:00:00
Event:
2014-04-28 04:00:00
Status:
Closed
Brief Description:
CU Turnitin Processing Delay
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Turnitin has reported that they are experiencing a delay in processing submitted papers since 3:30 AM ET on April 28th.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Turnitin has resolved the problem with report generation delay. The service has resumed normal operation. | Turnitin has resolved the problem with report generation delay. The service has resumed normal operation. | 2014-04-30 | 04:00:00 |
| Submission speeds have returned to normal for Turnitin. However the report generation delay continues as the vendor works through the backlog of submissions. | Submission speeds have returned to normal for Turnitin. However the report generation delay continues as the vendor works through the backlog of submissions. | 2014-04-29 | 04:00:00 |
| Their engineers are working to resolve the problem and clear the backlog. | Their engineers are working to resolve the problem and clear the backlog. | 2014-04-28 | 04:00:00 |