Performance: Some newly created NetIDs for students show incorrect status
Last Updated:
2014-04-15 04:00:00
Event:
2014-04-11 04:00:00
Status:
Closed
Brief Description:
Accounts and Access
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
For some students with newly created NetIDs, their Cornell directory status is incorrectly flagged as "leave of absence". This issue will be corrected by April 14 evening.
CIT TDX ID:
Timeline of Changes
Description | Current Status | Date | Time |
---|---|---|---|
This issue has been fixed. The issues with Cmail and device network registration were unrelated -- if you are having trouble with those services, please contact the IT Service Desk at 607 255-5500. | This issue has been fixed. The issues with Cmail and device network registration were unrelated -- if you are having trouble with those services, please contact the IT Service Desk at 607 255-5500. | 2014-04-15 | 04:00:00 |
This issue will be fixed by the evening of Monday, April 14. Students whose NetID is affected can still access IT services as usual; only their directory status type is affected. | This issue will be fixed by the evening of Monday, April 14. Students whose NetID is affected can still access IT services as usual; only their directory status type is affected. | 2014-04-11 | 04:00:00 |
The incorrect status is known to be affecting email delivery to Cmail and network device registration. | The incorrect status is known to be affecting email delivery to Cmail and network device registration. | 2014-04-11 | 04:00:00 |
The issue with Cmail has a different cause and is not related to the issue with the incorrect directory status. | The issue with Cmail has a different cause and is not related to the issue with the incorrect directory status. | 2014-04-11 | 04:00:00 |