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Performance: Some newly created NetIDs for students show incorrect status

Last Updated:
2014-04-15 00:00:00
Event:
2014-04-11 00:00:00
Status:
Closed
Brief Description:
Accounts and Access
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
For some students with newly created NetIDs, their Cornell directory status is incorrectly flagged as "leave of absence". This issue will be corrected by April 14 evening.



Timeline of Changes

Description Current Status Date Time
This issue has been fixed. The issues with Cmail and device network registration were unrelated -- if you are having trouble with those services, please contact the IT Service Desk at 607 255-5500. This issue has been fixed. The issues with Cmail and device network registration were unrelated -- if you are having trouble with those services, please contact the IT Service Desk at 607 255-5500. 2014-04-15 00:00:00
This issue will be fixed by the evening of Monday, April 14. Students whose NetID is affected can still access IT services as usual; only their directory status type is affected. This issue will be fixed by the evening of Monday, April 14. Students whose NetID is affected can still access IT services as usual; only their directory status type is affected. 2014-04-11 00:00:00
The incorrect status is known to be affecting email delivery to Cmail and network device registration. The incorrect status is known to be affecting email delivery to Cmail and network device registration. 2014-04-11 00:00:00
The issue with Cmail has a different cause and is not related to the issue with the incorrect directory status. The issue with Cmail has a different cause and is not related to the issue with the incorrect directory status. 2014-04-11 00:00:00