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Performance: Early-morning delays in accessing faculty/staff email (Office 365)

Last Updated:
2014-03-13 00:00:00
Event:
2014-03-13 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Early Thursday morning, some individuals may have been unable to access mail or experienced long delays in trying to access mail. Microsoft has fixed the issue.
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
Microsoft's closure summary:\n\nAt approximately 5:05 AM (Eastern Time), Microsoft identified an issue in which some customers may have been unable to access the Exchange Online service. Investigation determined that a network incident caused brief interruption to the service. By design, the service auto-corrected and engineers validated service health. The issue was successfully fixed at 5:30 AM. Microsoft's closure summary:\n\nAt approximately 5:05 AM (Eastern Time), Microsoft identified an issue in which some customers may have been unable to access the Exchange Online service. Investigation determined that a network incident caused brief interruption to the service. By design, the service auto-corrected and engineers validated service health. The issue was successfully fixed at 5:30 AM. 2014-03-13 00:00:00