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Performance: Delays in sending some email to AOL addresses

Last Updated:
2014-06-13 00:00:00
Event:
2014-03-11 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some Cornell email sent to AOL addresses may be delayed in delivery. If this is affecting you, please contact AOL. CIT is also working with AOL on this issue.\nNote: There is currently another issue occurring, caused by a change in how AOL handles email. For details, please see:\nhttp://www.it.cornell.edu/services/alert.cfm?id=3167



Timeline of Changes

Description Current Status Date Time
Working with AOL, we negotiated a fix to this issue. Working with AOL, we negotiated a fix to this issue. 2014-06-13 00:00:00
We have completed setting up the email infrastructure to follow AOL's procedures to handle feedback loops, and are monitoring to gauge how well it is working. We have completed setting up the email infrastructure to follow AOL's procedures to handle feedback loops, and are monitoring to gauge how well it is working. 2014-04-08 00:00:00
We continue to work with AOL on this issue, with a focus on strategies to conform to AOL's guidelines concerning email feedback loops. All Cornell email is still being delivered to AOL, but it is being delayed by AOL. We continue to work with AOL on this issue, with a focus on strategies to conform to AOL's guidelines concerning email feedback loops. All Cornell email is still being delivered to AOL, but it is being delayed by AOL. 2014-03-19 00:00:00
CIT is continuing to work with AOL. CIT is continuing to work with AOL. 2014-03-14 00:00:00
CIT is continuing to work with AOL on this issue. CIT is continuing to work with AOL on this issue. 2014-03-13 00:00:00
CIT is continuing to work with AOL on this issue. CIT is continuing to work with AOL on this issue. 2014-03-12 00:00:00
CIT has contacted AOL about this issue. CIT has contacted AOL about this issue. 2014-03-11 00:00:00