Performance: Delays in sending some email to AOL addresses
Last Updated:
2014-06-13 04:00:00
Event:
2014-03-11 04:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some Cornell email sent to AOL addresses may be delayed in delivery. If this is affecting you, please contact AOL. CIT is also working with AOL on this issue.\nNote: There is currently another issue occurring, caused by a change in how AOL handles email. For details, please see:\nhttp://www.it.cornell.edu/services/alert.cfm?id=3167
CIT TDX ID:
Timeline of Changes
Description | Current Status | Date | Time |
---|---|---|---|
Working with AOL, we negotiated a fix to this issue. | Working with AOL, we negotiated a fix to this issue. | 2014-06-13 | 04:00:00 |
We have completed setting up the email infrastructure to follow AOL's procedures to handle feedback loops, and are monitoring to gauge how well it is working. | We have completed setting up the email infrastructure to follow AOL's procedures to handle feedback loops, and are monitoring to gauge how well it is working. | 2014-04-08 | 04:00:00 |
We continue to work with AOL on this issue, with a focus on strategies to conform to AOL's guidelines concerning email feedback loops. All Cornell email is still being delivered to AOL, but it is being delayed by AOL. | We continue to work with AOL on this issue, with a focus on strategies to conform to AOL's guidelines concerning email feedback loops. All Cornell email is still being delivered to AOL, but it is being delayed by AOL. | 2014-03-19 | 04:00:00 |
CIT is continuing to work with AOL. | CIT is continuing to work with AOL. | 2014-03-14 | 04:00:00 |
CIT is continuing to work with AOL on this issue. | CIT is continuing to work with AOL on this issue. | 2014-03-13 | 04:00:00 |
CIT is continuing to work with AOL on this issue. | CIT is continuing to work with AOL on this issue. | 2014-03-12 | 04:00:00 |
CIT has contacted AOL about this issue. | CIT has contacted AOL about this issue. | 2014-03-11 | 04:00:00 |