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Unplanned Outage: Email delay

Last Updated:
2009-12-14 00:00:00
Event:
2009-12-08 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
At this time, there do not appear to be any lingering effects on delivery of Cornell email as a result of last week's phishing attacks. To the best of our knowledge, Cornell email is no longer being blocked by any email providers.



Timeline of Changes

Description Current Status Date Time
At this time, there do not appear to be any lingering effects on delivery of Cornell email as a result of last week's phishing attacks. To the best of our knowledge, Cornell email is no longer being blocked by any email providers.\n\n\nPrevious Description: Delivery of Cornell email appears to be returning to normal after this week's phishing attacks. CIT will continue monitoring for compromised NetID accounts and taking defensive actions. We are currently confirming whether any email providers are still blocking Cornell email. At this time, there do not appear to be any lingering effects on delivery of Cornell email as a result of last week's phishing attacks. To the best of our knowledge, Cornell email is no longer being blocked by any email providers.\n\n\nPrevious Description: Delivery of Cornell email appears to be returning to normal after this week's phishing attacks. CIT will continue monitoring for compromised NetID accounts and taking defensive actions. We are currently confirming whether any email providers are still blocking Cornell email. 2009-12-14 00:00:00
CIT is currently confirming whether any email providers are still blocking Cornell email. Delivery of Cornell email is continuing to be affected by compromised Cornell email accounts that have been \nused to send huge amounts of spam since Tuesday. CIT is monitoring for and resolving these compromises as soon as they are discovered. Messages sent from Cornell addresses to some email roviders, including bellsouth, worldnet.att.net, juno, netzero, frontiernet, and msn, may be rejected or delayed. If you believe additional email providers (ISPs) are rejecting Cornell email, please notify helpdesk@cornell.edu\n CIT is currently confirming whether any email providers are still blocking Cornell email. Delivery of Cornell email is continuing to be affected by compromised Cornell email accounts that have been \nused to send huge amounts of spam since Tuesday. CIT is monitoring for and resolving these compromises as soon as they are discovered. Messages sent from Cornell addresses to some email roviders, including bellsouth, worldnet.att.net, juno, netzero, frontiernet, and msn, may be rejected or delayed. If you believe additional email providers (ISPs) are rejecting Cornell email, please notify helpdesk@cornell.edu\n 2009-12-11 00:00:00
CIT is currently confirming whether any email providers are still blocking Cornell email.\n\nThe information below was the previous "Description of Incident" and is included here for historical purposes:\n\nDelivery of Cornell email is continuing to be affected by compromised Cornell email accounts that have been used to send huge amounts of spam since Tuesday. CIT is monitoring for and resolving these compromises as soon as they are discovered. Messages sent from Cornell addresses to some email providers, including juno, netzero, bluelight, frontiernet, and msn, may be rejected or delayed. If you believe additional email providers (ISPs) are rejecting Cornell email, please notify helpdesk@cornell.edu CIT is currently confirming whether any email providers are still blocking Cornell email.\n\nThe information below was the previous "Description of Incident" and is included here for historical purposes:\n\nDelivery of Cornell email is continuing to be affected by compromised Cornell email accounts that have been used to send huge amounts of spam since Tuesday. CIT is monitoring for and resolving these compromises as soon as they are discovered. Messages sent from Cornell addresses to some email providers, including juno, netzero, bluelight, frontiernet, and msn, may be rejected or delayed. If you believe additional email providers (ISPs) are rejecting Cornell email, please notify helpdesk@cornell.edu 2009-12-10 00:00:00
The email admins are continuing to deal with the heavy load of spam. Users may still encounter email delays due to Cornell being put on the blacklists of various ISP's. We are aggressively dealing with the compromised accounts as they are discovered. The email admins are continuing to deal with the heavy load of spam. Users may still encounter email delays due to Cornell being put on the blacklists of various ISP's. We are aggressively dealing with the compromised accounts as they are discovered. 2009-12-09 00:00:00
CIT is doing everything it can to restore email performance. We are also taking defensive measures against the sophisticated phishing emails that tricked some members of the community to reveal their password to perfect but fake replicas of Cornell's real CUWebLogin page. CIT is doing everything it can to restore email performance. We are also taking defensive measures against the sophisticated phishing emails that tricked some members of the community to reveal their password to perfect but fake replicas of Cornell's real CUWebLogin page. 2009-12-09 00:00:00
CIT is doing everything it can to restore email performance. We are also taking defensive measures against the sophisticated phishing emails that tricked some members of the community to reveal their password to perfect but fake replicas of Cornell's real CUWebLogin page. CIT is doing everything it can to restore email performance. We are also taking defensive measures against the sophisticated phishing emails that tricked some members of the community to reveal their password to perfect but fake replicas of Cornell's real CUWebLogin page. 2009-12-09 00:00:00
We are changing mail routing when possible to get legitimate email\ndelivered via other means, and requesting ISPs to remove us from\ntheir blacklists. In either case, blacklists typically expire within 24 hours.\nWe will continue monitoring blacklisting reports to try to keep mail\nflowing.\n\nIn addition, the heavy load of email today has delayed some email\ndelivery within Cornell. We're doing all we can to clear out the\nspam and get the legitimate email delivered.\n We are changing mail routing when possible to get legitimate email\ndelivered via other means, and requesting ISPs to remove us from\ntheir blacklists. In either case, blacklists typically expire within 24 hours.\nWe will continue monitoring blacklisting reports to try to keep mail\nflowing.\n\nIn addition, the heavy load of email today has delayed some email\ndelivery within Cornell. We're doing all we can to clear out the\nspam and get the legitimate email delivered.\n 2009-12-08 00:00:00
We are continuing to do all we can to clear out the spam and get the legitimate email delivered. We are continuing to do all we can to clear out the spam and get the legitimate email delivered. 2009-12-08 00:00:00