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Performance: WebEx: Enable Firefox Plug-In

Last Updated:
2014-02-05 00:00:00
Event:
2014-02-05 00:00:00
Status:
Closed
Brief Description:
WebEx
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The latest version of the Firefox web browser, which was released yesterday, requires the WebEx plug-in to be manually enabled in order for WebEx to work. The WebEx meeting will not successfully launch (users will stay on the "Join Meeting" page) until the plug-in has been enabled. \n\nCisco is currently working on setting up a way to join meetings that won’t require plug-ins, but until an alternative becomes available, users will need to enable the plug-in. \n\nFor instructions on how to enable the plug-in, please see: https://support.webex.com/webex/meetings/en_US/chrome-firefox-join-faq.htm