Performance: E-list (Lyris) service having problems
Last Updated:
2014-02-04 05:00:00
Event:
2014-02-04 05:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The e-list service (Lyris) is having problems. CIT is investigating.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is investigating. | CIT is investigating. | 2014-02-04 | 05:00:00 |
| The Lyris LM elist server is back in normal operation. It is working through a backlog of messages and should be fully caught up by 2 pm. \n\nThe problem started at 9:15 am, and has been traced to an unusual email message that took an unusually long time to process. Processing that message finished at 11:40 am. A case is being opened with the vendor (Lyris Inc). | The Lyris LM elist server is back in normal operation. It is working through a backlog of messages and should be fully caught up by 2 pm. \n\nThe problem started at 9:15 am, and has been traced to an unusual email message that took an unusually long time to process. Processing that message finished at 11:40 am. A case is being opened with the vendor (Lyris Inc). | 2014-02-04 | 05:00:00 |